Means of payment

 

Shipping Methods - Product Packaging

 

Delivery times

 

Size Guide

 

Quality Materials - Care Tips

 

Returns - Changes

Means of Payment

Your order can be paid using the following means:

1. By cash on delivery (Greece)

In this case the payment of your order will be made οn the delivery by the Courier company and you will be charged with 2 € cash on cash on delivery costs.

2. By debit or credit card

At skiaxtro.gr we accept Visa, Mastercard, Maestro, Diners and American Express cards All are accepted through Viva Payment Services. S.A. Viva Payments is certified by PCI Data Security Standard (PCI DSS), and implements all policies provided to complete payments with absolute security in our online store

3. By deposit in a bank account

In this case you can complete your order without payment. The order remains pending and is finalized by depositing the total amount in one of the following bank accounts, writing as a reason the name in which the order was made and its number. Any commission of the bank for the transfer of the amount is borne by the principal, ie you. The beneficiary should receive the full amount of the order. When the transaction takes place within the same bank, there are no additional commission charges. Once you have completed the payment, please send us an email with your name, the order number, the total amount as well as the date and the bank where you made the deposit.

Eurobank:

IBAN: GR3302603680000860100419549

BIC:  ERBKGRAA

Beneficiary; Alexandra Soulele

National Bank Of Greece;

IBAN: GR4701103820000038261811046

BIC: ETHNGRAA

Beneficiary; Alexandra Soulele

4. Paypal

To make your purchases via PayPal, select this payment method and click on "Confirm payment". You will then be automatically taken to the PayPal website to make your payment.

Shipping Methods - Product Packaging

The items of the online store (jewelry) are sent as a registered parcel through EL.TA at a cost of € 2.90 within Greece. Soon we will be able to serve customers abroad. For the decoration items, communication will precede so that after weighing the respective object, the customer will be informed about the cost of transport. In case of cash on delivery, the cost is 2 € extra. For purchases from the e-shop over 30 € the transfer costs are free.

All jewelry is shipped in a gift box at no extra charge.

For the decoration items, in case it is a gift you should inform us so that we can prepare it properly. There is no extra charge for the packaging.

Delivery times

The time to complete and ship your order is from 2 to 7 working days and this is because there is no stock but everything is made to your measurements and colors of your choice. When your order is sent, you receive an informative email with the Shipping Number.

Size Guide

The jewelry is all made according to the orders we receive. For this reason there is absolute flexibility in size.

Long necklaces they all have fluctuating cord. The shorter ones have an extension chain.

In the Bracelets we have two size categorizations:

1. In those where the clasp fluctuates or has an extension chain, simply choose the approximate size (from XXSmall to XXLarge) so that we have the best ratio of clasp and main bracelet.

2. In the bracelets without fluctuation, measure your wrist and select the size in centimeters, rounding it to the largest number.

Rings also fluctuate

In any case, any information related to the size can be included in the order details. If you are not sure about the size selection do not hesitate to contact us.

Quality Materials - Care Tips

Most of our jewelry is made of materials of exceptional quality, most of them made in Greece. All metal elements are hypoallergenic without lead (leadfree) and nickel (nickelfree).

To keep jewelry in excellent condition for longer, avoid using perfumes, lotions or hair sprays. Seawater, pool water, detergents and the use of chemicals wear out the colors. Clean the metal elements often with a soft brush, lukewarm soap and water. When not wearing them, prefer not to exopose them but keep them in a jewelry box. The jewelry with the metallic elements is made of brass plated. We can not completely avoid the wear of the plating paint, only to slow it down with proper care.

  Returns - Changes

In case you are not satisfied with your purchase, you have the right to change or return it within 15 days of receiving it.

In order to proceed with the change or return process, you must first send us an e-mail stating the order number, the product with which you want to make a change or your bank account details if money is to be refunded (Bank, IBAN, Beneficiary Name ). You can also contact us by phone at 6937840077.c

The product must be in excellent condition, as you received it, not used, accompanied by proof of purchase and packaged in such a way that it is not damaged during transport.

Return - change costs are borne by the customer. Only in case of defective product these costs are charged to our company.